After completing the registration process, I am directed to a page that says “Security check failed on login.” Did the registration process finish and how do I log in now?
Some browser/operating system combinations create this error. Don’t worry. Your registration completed successfully. To log in, go to the www.msjphotography.com Home page and click the “Login” button in the upper right corner of the page.
I ordered one of Mark’s eBooks and the download didn’t work. How can I retry the download?
When you placed your order, you were emailed a confirmation with the download link(s). If the confirmation did not show up, please check your Spam folder. If there is still no sign of the confirmation, please contact us at firstname.lastname@example.org.
Mark’s Store only accepts payment through PayPal. I don’t want to set up a PayPal account. Will PayPal accept my credit card?
Yes. PayPal accepts Visa, Mastercard, and American Express.
How can I view the Photoshop Workbenches in High Definition?
To enjoy a high-definition, full-screen experience when viewing a video, click the “Change quality” (gear) icon near the lower right corner and choose “720p HD,” then click the “Full screen” (photo corners) icon in the lower right corner.
Can I view the Photoshop Workbenches on a mobile device?
Yes. I’m elated to announce that all videos are now mobile-friendly. Please feel free to enjoy them on your iPad, Android tablet, Samsung Galaxy, or Kindle Fire.
How can I submit an image to the Photoshop Workbench?
If you’d like to have the opportunity to see your image edited on the Photoshop Workbench, go to the Connect menu and choose Submit Your Image To The Workbench. Follow the instructions on the ensuing page.
How can I suggest a topic for a Photoshop Workbench?
To make a suggestion, go to the Connect menu and choose Suggest A Topic For A Workbench. Follow the instructions on the ensuing page.
Is it possible to download the Photoshop Workbenches?
Although it’s not possible to download individual Photoshop Workbenches, all Workbenches are periodically compiled into Photoshop Workbench DVDs. Click here to view the Photoshop Workbench volumes.
The Photoshop Workbench won’t play on my computer. How can I fix this issue?
Can I project the Photoshop Workbenches and Video Tutorials in front of my camera club or organization?
Absolutely. I love exposing enthusiastic photographers to exciting, new ideas. If you project the Photoshop Workbenches or Video Tutorials, please let your audience know about this site.
Is it possible to purchase DVDs featuring the Photoshop Workbenches?
Yes! I’ve released several Workbench Volumes. You can find them here.
What software do you use to record the Photoshop Workbenches?
Here’s my equipment list:
1. Mac Pro computer
2. SnapZ Pro X software for recording the movies
3. Behringer Xenyx 502 mixer
4. Shure WH20 Headset Mic
5. Radio Shack RCA male out to 1/8th inch male phone plug in cable (left (white) /right (red)).
For recording the movies I use SnapZ Pro (1280×720, frame rate 3, auto mic input gain, smoother). Then, I save the QuickTime files with H.264 compression and audio set to AAC 44 kHz.
If you’re on a PC, you may want to investigate the software called Camtasia.
Photoshop Workbench DVDs
When I load the DVDs into a PC, the Windows Autoplay dialog pops up. Which option should I click?
Click the option that says something like “Open folder to view files using Windows Explorer.” This option is probably located in General Options at the bottom of the dialog.
Do I need an internet connection to play the DVD?
No. Workbench tutorials play in an internet browser window, such as Mozilla Firefox or Internet Explorer, but there is no need to be connected to the internet.
Can I watch the Workbenches on a TV using a DVD player?
No. Photoshop Workbench DVDs are designed for playback on either a Mac or PC. Volumes Three and Four also playback on an iPad.
How can I play Volume Three and Four Workbenches on an iPad?
After inserting the DVD into your Mac or PC, open iTunes. Choose File>Add to Library. Navigate to the DVD folder titled “iPad Content.” Select a movie file (or multiple movie files) and click Open. Now connect your iPad. By default, the iPad will sync automatically. If it does not, activate the iPad icon in the left panel and choose File>Sync “[Your Name] iPad.” Once synced, movies are accessed by clicking the iPad’s “Videos” icon.
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